We’re here to help you with all your parcel delivery needs. Whether you have a question, need support, want to give feedback, or need help with your account, feel free to reach out to us.
Customer Support
If you are facing any issues with sending or receiving parcels,
tracking deliveries, or using our platform, our support team is ready
to assist you.
Business Inquiries
For partnerships, collaborations, or business-related queries, please
contact us via email. We are always open to working with new partners.
Office Location
Haina is based in Lucknow and operates across the city and nearby
areas, ensuring fast and reliable parcel delivery services.
Working Hours
Monday – Sunday: 8:00 AM – 9:00 PM
If you have an account with Haina and would like to permanently delete your account and associated personal data, you can request account deletion by contacting us.
How to request account deletion:
Data that will be deleted:
Upon successful verification, we will delete your Haina account and associated personal information stored in our systems, including account/profile information and other personal data associated with your account, where applicable.
Data that may be retained:
Certain information may be retained when required by applicable law, for legal compliance, fraud prevention, security, dispute resolution, or legitimate business purposes. Any retained information will only be kept for the period necessary for the applicable purpose.
Account deletion requests:
Please email
help@hainacompany.online
with the subject
"Account Deletion Request".
Send us a message
For direct inquiries, email us at: help@hainacompany.online
We look forward to assisting you!